Terms of Use

1. Acceptance of terms

These Terms of Use ("Terms") govern your access to and use of the website xereport.online and the Restaurant Vitals Report service (together, the "Service"), operated by XEREPORT OÜ, registry code 17560134, registered in Tallinn, Estonia ("XEREPORT", "we", "us"). By accessing the website or subscribing to the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of the service

XEREPORT provides a signed, flat-fee monthly financial report for restaurants, generated by connecting to a customer's point-of-sale ("POS") system, accounting software, and supported delivery-platform accounts (currently Wolt, Bolt Food, Foodora, Uber Eats and Glovo) via read-only API access. The report presents metrics including Prime Cost, Delivery Margin, Cash Runway and a Bankability Score, based on data made available by the customer's connected systems.

The Service is provided for informational and management purposes. It does not constitute financial, accounting, tax, investment or legal advice, and does not replace the services of a licensed accountant or financial advisor.

3. Accounts & connected systems

• You must provide accurate information when creating an account and authorizing access to your POS, accounting and delivery-platform systems.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You represent that you have the authority to grant XEREPORT read-only access to the connected systems you link to your account.
• You may revoke API access to any connected system at any time through that provider's own settings; doing so may affect the completeness of future reports.

4. Fees & billing

• Fees are flat monthly subscription fees as set out on our Pricing page or in your order confirmation, exclusive of applicable VAT unless stated otherwise.
• Subscriptions renew monthly until cancelled. You may cancel at any time, effective at the end of the current billing period.
• We do not charge a percentage of your revenue or per-integration fees beyond the stated plan price, except for custom Franchise/Group agreements.
• Fees are non-refundable for the current billing period once a report has been generated, except as required by applicable law.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms;
• Attempt to gain unauthorized access to XEREPORT's systems or another customer's data;
• Reverse-engineer, decompile or attempt to extract the source code of the Service;
• Resell, sublicense or provide the Service to third parties without our written consent;
• Misrepresent a signed Restaurant Vitals Report or alter its contents while presenting it as an original XEREPORT document.

6. Intellectual property

The Service, website, methodology, report templates, scoring model and all associated trademarks and content are the property of XEREPORT OÜ or its licensors. Your own business data remains your property. XEREPORT does not claim ownership of the underlying transaction data used to produce your report.

7. Disclaimer of warranties

The Service is provided "as is" and "as available". Report figures depend on the accuracy and completeness of data made available by third-party POS, accounting and delivery-platform providers, over which we have no control. XEREPORT makes reasonable efforts to reconcile and validate this data but does not guarantee that any report is free of error, and disclaims all warranties, express or implied, to the maximum extent permitted by applicable law.

8. Limitation of liability

To the maximum extent permitted by law, XEREPORT OÜ shall not be liable for any indirect, incidental, special or consequential damages, or for loss of profits, revenue or data, arising from your use of or inability to use the Service. Our total aggregate liability arising from these Terms or the Service shall not exceed the fees paid by you in the three (3) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Termination

Either party may terminate the subscription at any time in accordance with the cancellation terms in Section 4. We may suspend or terminate access immediately if you breach these Terms, use the Service unlawfully, or if required to protect the security or integrity of the Service. Upon termination, data will be handled in accordance with our Privacy Policy, including deletion of source data within 90 days.

10. Governing law

These Terms are governed by the laws of the Republic of Estonia, without regard to conflict-of-law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Estonia, unless mandatory consumer-protection law provides otherwise.

11. Changes to these terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. Material changes will be communicated via the website or by email.

12. Contact

XEREPORT OÜ · Registry Code 17560134 · Tallinn, Estonia
General enquiries: hello@xereport.online